Refund policy

At TheHomeCrave, customer satisfaction is our priority.

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery.

The product must be unused and in its original packaging.

Once approved, we will offer a replacement or refund, depending on availability.

Change of mind after delivery

Used or damaged items caused by the customer

Sale or discounted items

Refunds (if applicable) are processed after product inspection.

Refunds may take 5–7 working days, depending on the payment method.

For return requests, contact us with order details and clear images.

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